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Many organizations struggle with visibility, consistency, and bias in interviews—leading to lost talent, poor hiring outcomes, and wasted time.
companies are not confident in their interview process.
companies measure the ROI of their interview process.
companies have lost quality talent due to a poor interview process.
“Interviews are a complete black box. We have no idea what’s being asked. We have no idea what’s being said. There’s no real documentation.”
Head of Talent Acquisition at a Large US Bank
Smart Interview is an end-to-end solution that brings structure, science, and analytics together to transform interviews into a reliable and data-driven hiring tool. From building structured interview guides to optimizing interviewer performance, every step is designed to improve fairness, consistency, and hiring outcomes.
Build Smarter Interview Guides
Quickly create structured interview guides with AI-powered skills matching and SHL’s science-backed question library. Automate scheduling, ensure consistency, and provide interviewers with the right tools to assess every candidate fairly.
Conduct Seamless Structured Interviews
Keep interviews focused, fair, and efficient with structured templates, real-time scoring, and built-in prompts. Smart Interview Professional ensures interviewers stay on track while maintaining an engaging candidate experience.
Make Data-Driven Hiring Decisions
Eliminate guesswork with objective scoring and centralized candidate insights. Compare candidates side by side and collaborate with stakeholders using structured evaluations that support faster, fairer hiring decisions.
Optimize Interviewing Across Your Organization
Gain full visibility into how interviews are conducted with interviewer analytics. Track adherence to best practices, measure interviewer engagement, and use data-driven insights to continuously refine your hiring process.
¹Journal of Applied Psychology, 2004
For the first time, gain real-time visibility into how interviews are conducted across your organization. Smart Interview Professional’s analytics track adherence to best practices—from speaking time balance to scoring accuracy—so you can measure, refine, and continuously improve interviewer performance across your teams.
“Who is spending more time talking—the recruiter or the candidate? Who is showing up on time? With Smart Interview Professional, senior managers can coach their TA teams with the proper tools and analytics, and see how they are performing against KPIs. We’ve never had that before.”
Senior Director of Talent Acquisition Strategy at a Large Canadian Bank
With decades of psychometric expertise and cutting-edge technology, SHL makes interviewing a reliable, effective tool for confident, data-driven talent decisions.
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