Service Associate Solution

Description

The Service Associate is designed for entry-level positions that are primarily task focused but may include a customer service component. The solution covers a wide variety of support positions in the hospitality industry and sample tasks may include: cleaning hotel rooms, serving food at buffet lines, parking cars, and/or delivering food to hotel rooms. Potential job titles that use this solution are: Housekeeper, Buffet Server, Room Service Attendant, and Valet. Multiple configurations of this solution are available.

Job levels

Entry-Level,

Languages

English (USA),

Assessment length

Approximate Completion Time in minutes = 38

Test Type: A B P

Remote Testing:

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  • A Ability & Aptitude
  • B Biodata & Situational Judgement
  • C Competencies
  • D Development & 360
  • E Assessment Exercises
  • K Knowledge & Skills
  • P Personality & Behavior
  • S Simulations