Reservation Agent Solution
Description
The Reservation Agent solution is designed for entry-level positions within the hospitality industry. Sample tasks may indlude making, updating, or canceling reservations; looking up information and entering information into a computer; providing information on the hotel and the services offered. Potential titles that use this solution are: Reservation Agent, Customer Service Representative and Reservationist. Multiple configurations of this solution are available.
Job levels
Entry-Level
Languages
English (USA)
Assessment length
Approximate Completion Time in minutes = 43
Test Type: A B P S
Remote Testing:
Downloads
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