Healthcare Call Center Agent Solution
Description
The Healthcare Call Center Agent solution is for entry-level positions in an inbound healthcare call center environment. Sample tasks for this job include, but are not limited to: taking and receiving information from patients over the phone, working between computer screens, and entering information into a computer. Potential job titles that use this solution are: Call Center Representative, Receptionist, and Switchboard Operator. Multiple configurations of this solution are available.
Job levels
Entry-Level
Languages
English (USA)
Assessment length
Approximate Completion Time in minutes = 44
Test Type: A B P S
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations