Guest Service Team 7.0 Solution
Description
Our Guest Service Team 7.0 solution is designed for team-oriented entry-level positions that involve a high degree of interaction with customers. The solution covers a wide variety of positions, and assesses competencies critical to interacting with customers including: persisting to meet guest needs; behaving responsibly and appropriately; effectively working alongside others; preparing and/or delivering customer orders; following rules and policies; and communicating effectively.
Potential job titles that use this solution include: Server, Hostess, Guest Services Team Member, Customer Service Champion.
Report Language Availability: English (USA), Latin American Spanish.
Job levels
Entry-Level,
Languages
French (Canada), Latin American Spanish, English (USA), English International,
Assessment length
Approximate Completion Time in minutes = 18
Test Type: B
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations