Front Desk Associate Solution
Description
The Front Desk Associate solution is designed for entry-level customer service positions in the hospitality industry. The solution is appropriate for positions in which the majority of work is done at the front or guest check-in desk. Sample tasks may include: welcoming guests warmly, issuing keys to guests, tabulating guest bills and accpeting payment. Potential job titles that use this solution are: Front Desk Clerk, Guest Desk Attendant, Guest Check-in Associate, or Front Office Agent. Multiple configurations of this solution are available.
Job levels
Entry-Level
Languages
English (USA)
Assessment length
Approximate Completion Time in minutes = 50
Test Type: A B P
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations