Customer Service with Sales - Short Form

Description

The Customer Service with Sales solution is for entry-level positions that involve both providing service and support to customers and selling goods and services. Sample tasks for this job include, but are not limited to: taking orders; solving product or service issues; selling products and services; responding positively to difficult customers; adding new goods and services to existing accounts; providing information on products and/or services. Potential job titles that use this solution are: Account Service Representative, Account Representative, Customer Service Representative, and Sales Representative.

Job levels

Entry-Level,

Languages

English (USA),

Assessment length

Approximate Completion Time in minutes = 44

Test Type: A B P

Remote Testing:

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  • A Ability & Aptitude
  • B Biodata & Situational Judgement
  • C Competencies
  • D Development & 360
  • E Assessment Exercises
  • K Knowledge & Skills
  • P Personality & Behavior
  • S Simulations