Bilingual Spanish Reservation Agent Solution
Description
The Bilingual Reservation Agent solution is designed for customer centered entry-level positions within the hospitality industry. Sample tasks may include making, updating, or canceling hotel reservations made in English or Spanish; listening to customers speak Spanish and entering information into a computer in English; providing information on the hotel and the services offered. Potential job titles that use this solution are: Bilingual Reservation Agent, Customer Service Representative and Reservationist. Multiple configurations of this solution are available.
Job levels
Entry-Level
Languages
English (USA), Latin American Spanish
Assessment length
Approximate Completion Time in minutes = 43
Test Type: B P S A
Remote Testing:
Downloads
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- A Ability & Aptitude
- B Biodata & Situational Judgement
- C Competencies
- D Development & 360
- E Assessment Exercises
- K Knowledge & Skills
- P Personality & Behavior
- S Simulations