Rebuild retail teams to tackle the new normal.

The pandemic forced many retail businesses to reduce employee numbers. As sales pick up, companies need to quickly build and reskill teams to keep pace.

 

Competing for Retail Talent

Growth demand has led to a 50% increase in retail business job postings. But competing with eCommerce companies and remote working options for top candidates can be daunting.

Competing for Retail Talent

Digital Fluency and Customer-Centricity

Retail industry transformation demands staff with new skills like digital fluency and customer-centricity. Competitive businesses must update recruitment strategies to assess modern competencies.

Digital Fluency and Customer-Centricity

Retail Reskilling and Upskilling

The retail industry requires essential upskilling and reskilling of staff to thrive in the changing landscape. However, remote work presents challenges in providing effective retraining.

Retail Reskilling and Upskilling
Competing for Retail Talent
Digital Fluency and Customer-Centricity
Retail Reskilling and Upskilling

SHL Retail Hiring & Development

Meet the challenge and opportunity of the new retail environment with strategic retail recruitment. Re-skill your current staff with SHL to develop high-performing store staff.

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SHL talent solutions drive real business outcomes.

80%

Personalize to Delight Candidates

Candidates awarded SHL 80% Net Promoter Score for an engaging, personalized, and interactive assessments experience.

30%

Boost Customer Satisfaction

The likelihood of SHL-selected retail worker effectively handling difficult customers increased by 30%.

30%

Shortlist Top Talent Faster

Reduced time-to-hire by 30% for a leading automotive dealer.

Explore SHL’s Wide Range of Solutions

With our platform of pre-configured talent acquisition and talent management solutions, maximize the potential of your company’s greatest asset—your people.

See Our Solutions