French Canadian Call Centre Telephone Etiquette

Description

The French Canadian version of the Call Centre Telephone Etiquette test focuses on determining the test taker's ability to handle difficult calls, contribute positively to the call centre working environment as well as the degree to which effective listening skills have been honed. __ __ This test is appropriate to administer to those who conduct much of their work over the telephone. __ __ Assessments for French Canadian Call Centre Customer Service Survey and French Canadian Office Grammar and Spelling are also available.

Job Function

Call Center

Languages

French(CA)