Spanish Call Center Telephone Etiquette
Description
This Spanish version of the Call Center Telephone Etiquette test focuses on determining the test taker's ability to handle difficult calls, contribute positively to the call center working environment as well as the degree to which effective listening skills have been honed. __ __ This test is appropriate to administer to those who conduct much of their work over the telephone. __ __ Assessments for Call Center Spanish-English Bilingual [audio] and Spanish Call Center Customer Service Survey are also available.
Job Function
Call Center
Languages
Spanish(MX)