Call Center Math
Description
This test is suitable for call center operators with at least one year's experience. It is designed to evaluate general math skills often employed in a Call Center setting. It covers the following areas; Service Level, Production, Payroll, Time Zone Conversion, Currency Conversion and Customer Required Information. This assessment may be applicable for Call Center Managers and Call Center Representatives where mathematical calculations are required.<BR><BR>A calculator or scratch paper and pencil may be used if determined by the administrator.<br><br>Tests for Call Center Data Entry and Call Center Basic Spelling are also available.
Job Function
Call Center
Languages
English(US)