Office Telephone Etiquette
Description
The Office Telephone Etiquette measures general use of the telephone for most organizations. The focus of this assessment is on evaluating a test taker's communication skills along with their ability to recognize proper telephone etiquette and the best way to handle calls. __ __ Assessments for Call Center Environment [audio], Call Center Customer Service Survey, Call Center Telephone Etiquette, and Call Center Listening Skills [audio] are also available.
Job Function
Administrative/Clerical
Languages
English(US)