Call Center Retention [audio]

Description

The Call Center Retention [audio] test aims at assessing the test takers ability to hear information and remember it. The scenarios herein reflect those that the test taker will experience in the call center environment.

This test is appropriate to administer to those working or desiring to work in a call center.

Tests for Call Center Listening Skills [audio] and Call Center Customer Service Survey are also available.

Job Function

Call Center

Languages

English(US)

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